Privacy Policy for CH Timbers

Effective Date: 10/08/2023


Thank you for using CH Timbers, a timber measurements calculating app. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you use our web application. By accessing and using CH Timbers, you consent to the practices described in this Privacy Policy.

App Description:
CH Timbers is a web application that provides accurate timber and wood solutins, such as timber measurements, specifically for cubic feet and wooden feet. Our app can be used by anyone in any country and requires a monthly payment for access.

Data Collection:
We collect the following user information:
Email: We collect user email addresses to create separate workspaces for each user and to contact users in case of account related issues or to provide important updates.
Name: We collect user names for personalization purposes within the app.
Mobile Number: We collect user mobile numbers as an additional contact method if needed.

During the payment process, users are redirected to a payment gateway platform, called 'Verifone'. We do not store or capture user's card details or any other payment informations. Please refer to the privacy policy of the payment gateway provider for details on how they handle user payment information.

Data Usage:
We use the collected data for the following purposes:
App Functionality: User email addresses and names are used to create and manage separate workspaces within the app.
Communication: We may use user email addresses to send important notifications, updates, or information related to the app.
Issue Resolution: User information may be used to contact users and resolve any account-related issues. Cookies and Tracking Technologies: We do not use cookies or tracking technologies within CH Timbers. Our app does not track, capture, or store any user cookies.

User Accounts and Profiles:
To use CH Timbers, users are required to create a user account by registering with their email address and completing the payment process. Verified users must verify their email and complete the payment process to access the app. Users can manage their accounts and unsubscribe at any time by clicking the 'unsubscribe' and 'delete account' options in the menu.

Third-Party Services:
CH Timbers integrates with the 'Verifone' payment gateway for processing payments. When users make payments, the payment gateway platform receives and handles their payment information. For further details on how 'verifone.com' handles user data, please refer to their privacy policy on their official website 2checkout.com.

Data Retention and Deletion:
We retain user data for as long as necessary to provide access to the app and fulfill the purposes outlined in this Privacy Policy. Users can request data deletion by unsubscribing and deleting their account through the app's menu options. Upon account deletion, all associated data will be permanently removed from our records.

Security Measures:
We take reasonable security measures to protect user data within CH Timbers. This includes using HTTPS for secure data transmission and relying on Google Firebase, a trusted platform, for data storage. Google Firebase provides robust data protection features. For more information, please visit the official Google Firebase website at firebase.google.com.

Legal Compliance:
We respect the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA) where applicable and in relevant countries.

Privacy Policy Updates:
We may update this Privacy Policy from time to time to reflect changes in our app's options, privacy practices, features, or functionalities that may impact user privacy. We will notify users of any material changes by posting the updated Privacy Policy on our website or through other appropriate communication channels.

If you have any questions, concerns, or requests regarding our privacy practices or this Privacy Policy, please contact us at info@chtimbers.com.

Please note that this Privacy Policy applies solely to CH Timbers and does not cover any third-party websites, services, or applications that may be linked from our app. We encourage you to review the privacy policies of those third parties before using their services.

By using CH Timbers, you acknowledge that you have read and understood this Privacy Policy and agree to its terms and conditions.


Thank you for your trust in CH Timbers.

Get In Touch

No 140, Gangaihala Road

Horethuduwa North

Keselwattha

Panadura

Western Province

Sri Lanka

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